The space you need in order to conduct business is vital. Not only as a place to warehouse materials but it also has to function well to accommodate all your current and future business dealings. The experts at ABS offer the following advice to help you to streamline your space.
Maximize What Space You Have
It really doesn’t matter how big or small your workshop space is. What really matters is how you use that space. When your workspace is organised and efficient it will speed up the time required to conduct various maintenance projects. In fact, the time it takes to complete customer work can be the difference between a successful and a struggling business.
ABS will work with you to turn the vision you have into reality. With our experienced sales staff and our talented CAD drawing team, your workshop can be designed to maximize the room you have and still project what may be needed should your business grow to where expansion becomes part of your business plan. Work smart with a functional workshop.
Budget For Quality And Reliability
When purchasing equipment for your business and you happen to have a tight budget, you may end up focusing on products that are cheap and contain poor quality. Even if that gets you operating, your best investment is in quality equipment manufactured by companies that have a reputation in the industry for the reliability of their various types of products.
When looking at garage equipment, you have to consider health and safety. If you spend little you will no doubt be replacing those items sooner than those of better quality. Yes, quality does typically translate to expensive costs but in the long run, better quality lasts longer. It just requires that you budget better and work towards purchasing better equipment.
Your Future Plan
Another key element to the success of your garage is your future plan. In it you should have a clear picture of where it is today and where it could be in five or ten years and beyond. Your business plan should include a description of your customer demographic and the current services offered. New and additional services may be a good way to expand your business.
However, if air conditioning service or motorcycle servicing requires additional equipment and staffing, your business plan would have all these possibilities factored in. Essentially, your plan is what will direct your business into the future. If customers have been requesting a specific type of service, then you already have a demand. You just have to expand your business.
The First Piece of Equipment
Regardless of the size of your customer base, the first item on your purchasing list should be vehicle lifts. Not only are they an essential part of any service garage, they will present you with a high return on investment. Before you start looking seriously at lifts you need to determine what types of vehicles you intend to service. From small to commercial lifts, ABS has them all.
Tyre Changing Station
When building a loyal customer base, it is important to focus on the types of services that will play a key role in your business even if the return on investment is not as great. One such piece of equipment that will keep customers coming in is a tyre changer. The key to success in this particular part of the service garage industry is to be competitively priced.
Brake Testing Equipment
Not only is a commercial brake tester required in each and every MOT garage, there is a way to make this massive piece of equipment cost effective and productive for your service garage. By purchasing a one-person test lane you free up another member of your staff to change the tyres while the MOT test is being conducted. In effect, you have two jobs being done simultaneously.
A loyal customer will not only become a repeat customer but will also help you to advertise your business. Happy customers will recommend you, will send family and friends to you as well as doing many other positive things to help your business that you may not see directly. In order to have a successful business, loyalty has to be one of the major goals.
Here are a few ideas on how to build that loyal following with the help of Autobs:
If you provide your customers with a 3 to 5 year service contract you are ensuring that they will keep coming back to you when they need some kind of automotive servicing. The big, major dealerships are already doing this with their customers and you can as well.
By keeping your customers connected to your business, you will be able to reach them when you have a service special available. In addition to traditional means of promoting these offers, such as advertising, do not forget to add a social media presence to reach tech savvy customers.
New Car First MOT
With the time frame for new cars requiring an MOT changing from 3 to 4 years in the UK, you could have access to a whole new demographic. New car owners are a group that you will want to attempt to attract to your garage and offering MOT services will help with that.
The inner workings of your business should include an efficient and functioning IT system. With one in place reaching customers to remind them of an upcoming service is far easier. It also gives your service garage a hint of professionalism that will go a distance in customer loyalty.
These are just a few of the most important things to factor into the establishment of your automotive service business. For more information on what you can do to succeed as an independent garage operator, contact ABS today.
Call us direct at 01204 584000 and request a visit from one of our experienced sales representatives.